We Call.
You Grow.
Native Ecuadorian bilingual teams dedicated to your US business. Inbound, outbound, sales, customer service, and smart collections — world-class talent at a fraction of the domestic cost.
Complete Call Center
Solutions
From the first ring to closed deals — we handle every touchpoint of your customer journey with trained bilingual agents.
Inbound Call Center
Never miss a customer call. Our trained agents handle incoming calls with professionalism, resolving inquiries, routing calls, and capturing leads — all in English or Spanish.
Learn More →Outbound Call Center
Proactive outreach that converts. We reach your prospects, qualify leads, schedule appointments, and conduct follow-ups — driving pipeline growth every day.
Learn More →Customer Service
Bilingual support teams that represent your brand. We handle tickets, complaints, returns, and technical support — keeping your customers happy 24/7.
Learn More →Integral Sales
End-to-end sales outsourcing. From cold outreach and discovery calls to demos, proposals, and closing — our sales agents own the full cycle for you.
Learn More →Smart Collections
Recover revenue while preserving relationships. Our trained collections agents use proven scripts and compliance-driven strategies to recover outstanding balances professionally.
Learn More →Bilingual Support
Seamless English and Spanish operations. Serve the 42+ million Spanish speakers in the US market without friction — our agents switch languages naturally on every call.
Learn More →Plans Built for
Every Business
No setup fees. No long-term commitments. Scale up or down as your business evolves.
💡 Save up to 75% vs. hiring US-based agents ($3,500–4,500/agent/mo). Our rates are ~40% lower than Colombian BPOs.
Ideal for startups and businesses testing BPO outsourcing.
- 3 dedicated native bilingual agents
- 4 hrs/day · Mon–Sat
- Inbound OR Outbound (your choice)
- Customized call scripts
- Monthly performance reports
- Email & chat support
The sweet spot for growing US companies ready to scale.
- 5 dedicated native bilingual agents
- 8 hrs/day · Mon–Sat
- Inbound + Outbound + Customer Service
- Dedicated team supervisor
- Weekly reports + call recordings
- CRM integration (HubSpot, Salesforce, GHL)
- Priority phone & chat support
Built for high-volume operations and large US enterprises.
- 10+ dedicated bilingual agents
- Up to 24/7 coverage
- All services included
- Real-time performance dashboard
- Dedicated account manager
- Custom integrations & SLA guarantees
- Onboarding & training included
More Than a Call Center —
Your Growth Partner
Ringlance was founded with a clear mission: give US businesses access to world-class bilingual call center teams at a fraction of the domestic cost. Headquartered in Guayaquil, Ecuador, with a US branch in Houston, TX — our 100% native Ecuadorian agents serve your American clients with fluency, professionalism, and cultural alignment.
Every agent is a native Spanish-English bilingual speaker, trained specifically for the US market — monitored daily and dedicated to representing your brand as if they were your own in-house team.
Up and Running in
3 Simple Steps
No complex onboarding. No bureaucracy. We get your dedicated team calling within days.
Contact Us
Tell us about your business, your goals, and the volume of calls you need. We'll respond within 24 hours with a tailored proposal.
We Customize Your Plan
We train your dedicated agents on your products, scripts, and processes. Your brand voice becomes their voice — in English and Spanish.
We Start Calling
Your team goes live. You receive real-time reporting, weekly reviews, and a dedicated account manager to ensure performance never slips.
What Our Clients
Are Saying
"Ringlance transformed our lead generation. Within the first month, our outbound team was booking 3x more demos than our internal team ever did."
"Ringlance recovered 40% more outstanding balances in Q1 — professionally and compliantly. Their bilingual collections team is outstanding."
"Our customer satisfaction went from 74% to 96% after switching to Ringlance. Absolutely game-changing for our support operations."
Be Part of Something That
Grows Every Day
Ringlance is always looking for talented, bilingual professionals who are passionate about results and customer success. Join a growing team with real career opportunities.
Let's Build Your
Dream Team
Fill out the form and we'll get back to you within 24 hours with a custom proposal for your business.
Houston, TX 77013
Alex — Ringlance AI
Online · Typically replies instantly