We Call.
You Grow.
100% native bilingual agents from Ecuador, serving US businesses with inbound, outbound, customer service & smart collections — for a fraction of US costs.
Everything Your Business Needs
From lead generation to customer care — our trained bilingual agents become an extension of your team.
Inbound Calls
Professional call answering, appointment scheduling, order processing and tier-1 support in English and Spanish.
Outbound Sales
Targeted prospecting, lead qualification, follow-ups and appointment setting to grow your pipeline daily.
Customer Service
Dedicated support teams handling inquiries, complaints, and retention with warmth and professionalism.
Integral Sales
End-to-end sales process: prospecting, pitching, closing and after-sales care for maximum conversion.
Smart Collections
Compliant, empathetic collections that recover outstanding balances while preserving customer relationships.
Bilingual Support
Fluent English and Spanish communication — native speakers who connect naturally with your US Latino market.
Plans Built for Every Business
No setup fees. No long-term commitments. Scale up or down as your business evolves.
💡 Save up to 70% vs. hiring US-based agents ($3,500–4,500/agent/mo) — with a 100% native bilingual team.
- 1 dedicated native bilingual agent
- 8 hrs/day · Mon–Sat
- Inbound OR Outbound (your choice)
- Customized call scripts
- Monthly performance reports
- Email & chat support
- 3 dedicated native bilingual agents
- 4 hrs/day · Mon–Sat
- Inbound OR Outbound (your choice)
- Customized call scripts
- Monthly performance reports
- Email & chat support
- 5 dedicated native bilingual agents
- 8 hrs/day · Mon–Sat
- Inbound + Outbound + Customer Service
- Dedicated team supervisor
- Weekly reports + call recordings
- CRM integration (HubSpot, Salesforce, GHL)
- Priority phone & chat support
- 10+ dedicated bilingual agents
- Up to 24/7 coverage
- All services included
- Real-time performance dashboard
- Dedicated account manager
- Custom integrations & SLA guarantees
- Onboarding & training included
Ecuador's Premier BPO for US Markets
Ringlance is a bilingual BPO headquartered in Guayaquil, Ecuador. Our 100% native agents are fluent in English and Spanish — trained specifically to serve US companies with the professionalism and warmth that builds lasting client relationships.
100% Native Ecuadorian Agents
Every agent is a native Ecuadorian with professional bilingual training and cultural awareness of US markets.
Two Strategic Locations
HQ in Guayaquil, Ecuador + branch office in Houston, TX for seamless US coordination.
Quality-First Culture
Ongoing coaching, QA monitoring, and performance reviews ensure consistently high service standards.
HQ — Guayaquil, Ecuador
Main operations center
Branch — Houston, TX
12555 Wallisville Rd B-800
Houston, TX 77013
Up and Running in Days
Our streamlined onboarding gets your dedicated agents working within days — not months.
Discovery Call
We learn about your business, target audience, and campaign goals in a 30-min call.
Custom Setup
We craft your call scripts, train your agents, and integrate with your CRM or tools.
Go Live
Your bilingual team starts calling within days. All calls are monitored and recorded.
Grow Together
Weekly reports, performance reviews, and optimization — we grow as your business grows.
What Our Clients Say
"Ringlance cut our cost per appointment by 60%. The agents sound just like our in-house team — professional, warm, and always on-brand."
"We scaled from 2 to 8 agents in 3 weeks. Ringlance handled the transition flawlessly. Our pipeline grew 3x that quarter."
"Best decision we made for our collections department. Recovery rates went up 40% and customer complaints dropped. The bilingual capability is a game-changer."
Let's Talk About Your Business
Ready to save up to 70% on your call center costs? Our team is ready to build a custom plan for you.
Business Hours
Monday–Saturday: 9AM–7PM EST
HQ — Guayaquil, Ecuador
Main Operations Center
Branch — Houston, TX
12555 Wallisville Rd B-800
Houston, TX 77013